Frequently asked questions
Consult our glossary of definitions and questions related to our various products and services.
FAQ QR Code
The merchant QR code is a link to a page that allows you to securely validate a payment. This security is provided either through a dedicated payment application or through an e-commerce payment page.
The GIMAC QR Code is an interoperable payment method that allows merchants to receive payments from customers with bank or mobile wallets from different participants in the CEMAC region using a single QR Code image displayed at the point of sale.
- From your mobile or bank wallet, scan the GPAY QR code displayed by the merchant with your mobile phone.
- Enter the amount and confirm the transaction.
- The merchant instantly receives the money in their bank or mobile wallet, just like any cash payment.
- Both the customer and the merchant are notified of the transaction.
Please contact your bank or mobile phone or banking operator.
Please contact your mobile operator or bank.
- Free for the end customer
- Low cost
- Interoperable
- Quick & easy
- Secure
Payment for Value-Added Services
Mobile service that allows you to pay your taxes, water and electricity bills from your mobile or bank account.
Your mobile operator or bank must be a member of the GIMACPAY ecosystem. The service is available from your mobile and bank wallets.
- Select bill payment
- Select the bill service (1- Electricity, 2- Water, 3- Canal+, 4- Taxes)
- Enter the bill reference number or taxpayer number
- Enter the amount you wish to transfer
- Enter the password you set up to confirm the transaction
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Charges vary depending on your mobile operator and banking institution.
Please contact your mobile operator or bank.
Saves time, secure, solves the problem of change, simplifies the bill payment process.
Incoming remittance
This is one of the services offered by the GIMACPAY ecosystem, allowing you to receive money from anywhere in the world into your mobile or bank wallet without having to leave your home.
Your mobile operator or bank must be a member of the GIMACPAY ecosystem.
All your sender needs to do is enter your details on the app or platform of one of our aggregators from which they wish to transfer money to you. You will instantly receive a message on your mobile.
Fees vary depending on the aggregator and the amount sent.
Contact your mobile or banking institution.
Flexible, easy to use, brings families closer together, simplifies the money transfer process and saves time.
- Prepaid cards
- Bank cards
- Mobile and bank wallets
- Withdrawal code
Transfer
This is a service that allows users within the GIMACPAY ecosystem to transfer money from a bank account or mobile account to another bank account or mobile account.
- Select the recipient wallet.
- Enter the recipient's phone number.
- Enter the desired amount to transfer.
- Enter a reference to identify the transaction.
- Enter the configured password to confirm.
- Mobile account to mobile account transfer
- Mobile account to bank account transfer
- Bank account to mobile account transfer
- Bank account to bank account transfer
Prices vary depending on your bank or mobile operator.
Contact your mobile or banking institution.
Accessible, flexible, easy to use, and secure.
Transfer outside CEMAC
Service that allows users to transfer money from their mobile or bank wallet outside the CEMAC zone.
Your mobile operator or bank must be a member of the GIMACPAY ecosystem.
The service is accessible from your mobile wallet or bank account. Follow the customer journey and enter your recipient's details as requested.
Fees vary depending on the aggregator and the amount sent.
Contact your mobile or banking institution.
- Prepaid cards
- Bank cards
- Mobile and bank wallets
- Withdrawal code